Reviews
Our reviews page is dedicated to sharing the experiences and feedback from our valued customers. At Quality Comfort Experts, we believe in transparency and the power of customer testimonials to provide insight into the quality of our services. We are committed to excellence in every HVAC project we undertake, from installation and maintenance to repairs and air quality solutions. Here, we highlight the importance of customer satisfaction and how it shapes our services.
Understanding Customer Feedback
Customer feedback is an essential part of our business. It not only provides us with the opportunity to celebrate our successes but also allows us to identify areas for improvement. We take every piece of feedback seriously, striving to continuously enhance our services and exceed customer expectations with each project we complete.
Quality Comfort Air has a great crew. They communicated well and accommodated the job to my schedule. Professional, clean, top notch.
Positive
Punctuality, Professionalism
Services
A/C system maintenance, A/C system repair
Very happy with this local company service. They did a great job at my house replacing my air conditioning equipment.
I’d definitely recommend William and his company to everyone. Both my a/c units in Florida had broke and I needed both outside units and both indoor air handlers replaced in the attic,at Williams recommendation two new very high efficiency carrier models. William and his guys were very efficient in the two day process to keep my house clean they put down runners I was worried because I’m a germaholic and don’t like strangers in my house. And they were all very accommodating to my issues and were able to do the best job ever. They all were very professional and absolutely very nice and got the job done in the exact time they said they would be done by. And they worked continuously only taking an hour for lunch each day otherwise they were non stop working and definitely knew what they were doing. If your looking to get your units replaced Quality Comfort is the best choice. And I have to mention Mark another awesome guy that is part of the team their tech repair guy kept my two working on life support for years and my units were 15 years old and he helped me get an extra couple years outta of both of them! So they not only will replace your systems they will keep the old ones you have working for as long as possible till your unit stop’s completely. And you don’t have to wait weeks they come right out. Diagnosis and get it fixed asap that same day or order your parts or units quickly so your not without a/c in the Keys. Definitely a 10 STAR COMPANY!
My A/C system was quite old and I knew it needed to be replaced. The air handler was in the attic with little access and I realized it was going to be a difficult job. A friend highly recommended that I call Will Rojas, owner of Quality Comfort Experts, LLC., and I am so glad I did! Will stopped by and he went over a few scenarios of where to install the new A/C air handler. He decided the best route to go would to be to remove the old air handler in the attic and install the new unit in my laundry room. Will and his 3 man crew showed up at 8:00 a.m. on the scheduled day of installation and worked super hard the entire day, (and then some), only stopping for a short lunch break. They did a wonderful job and I am so happy with the results. Will himself is a great person. He is friendly, personable, reliable, and professional. He has so much knowledge of the trade. I trust him and would only use his company for any A/C work. Call the rest and then call the best!
Our Commitment to Quality Service
The insights gathered from reviews help reinforce our commitment to delivering high-quality HVAC services. They serve as a reminder of our dedication to professionalism, efficiency, and superior customer service. By listening to our customers, we ensure that we maintain the high standards of workmanship and customer care that Quality Comfort Experts is known for.
How Reviews Guide Our Training and Development
Reviews play a crucial role in our team’s ongoing training and development. They provide valuable feedback on our technicians’ performance, allowing us to focus on areas that matter most to our customers. This feedback loop is integral to our approach, ensuring that our team remains knowledgeable, skilled, and customer-focused.
We are grateful for the trust our customers place in us and are committed to providing the best possible HVAC services in Key Largo and surrounding areas.